The High Performance Reset Terms & Conditions
These Terms and Conditions (“Terms”) apply to The High Performance Reset, an online program delivered by Workplace Performance & Wellbeing Institute (ABN 67 346 139 979) (“WPWI”, “we”, “our”, “us”).
By enrolling in or participating in The High Performance Reset, you (“the participant”, “you”, “your”) agree to these Terms.
These Terms are to be read together with the WPWI General Terms and Conditions. Both documents form part of your agreement with WPWI.
1. Program Overview
1.1 The High Performance Reset is an online group program designed to help individuals enhance performance, focus, and wellbeing through evidence-based tools and strategies.
1.2 The program currently runs for eight (8) weeks on fixed start and end dates. WPWI reserves the right to update the duration or delivery format in future versions.
1.3 The program is delivered via Zoom or through a private online learning portal, as advised at the time of registration.
1.4 Participants receive access to program materials, downloadable resources, and recordings of live sessions.
2. Access and Recordings
2.1 Participants unable to attend live sessions will receive access to full recordings.
2.2 Recordings remain available for lifetime access, unless otherwise stated at enrolment.
2.3 WPWI retains all rights to the recordings, which remain WPWI’s intellectual property. Recordings or materials must not be copied, distributed, or shared outside of personal use.
2.4 WPWI may use portions of recordings for internal training, quality assurance, or marketing, with identifiable participant images or names removed or anonymised unless explicit consent is provided.
3. Fees and Payment
3.1 Program fees are payable in full or via an approved payment plan at the time of registration.
3.2 Payment may be made through ThriveCart or by invoice (for corporate or sponsored participants).
3.3 All sales are final. Refunds are not available for change of mind, inability to attend live sessions, or non-participation, except as required under the Australian Consumer Law.
3.4 If a payment plan is selected, you agree to complete all instalments even if you withdraw or stop attending the program.
4. Participant Responsibilities
4.1 You are responsible for ensuring you have a stable internet connection, compatible device, and necessary software to participate in live sessions.
4.2 WPWI is not responsible for connectivity issues, technical failures, or access limitations on your end.
4.3 Respectful and professional conduct is expected at all times.
4.4 WPWI reserves the right to remove any participant from the program without refund if their behaviour is inappropriate, disruptive, or disrespectful toward others, as determined by WPWI.
5. Intellectual Property
5.1 All materials, recordings, slides, and resources provided within The High Performance Reset are the intellectual property of WPWI.
5.2 Materials are provided for your personal educational use only. You must not reproduce, share, distribute, or sell any content without WPWI’s written consent.
5.3 Enrolment in the program does not grant any rights to use WPWI’s frameworks, trademarks, or proprietary models in your own professional practice.
6. Privacy and Confidentiality
6.1 WPWI respects your privacy and handles all personal information in accordance with its Privacy Policy.
6.2 As the program is delivered in a group setting, your name, image, or voice may be visible to other participants during live sessions.
6.3 You agree to maintain confidentiality and respect the privacy of all participants. Sharing or disclosing the personal stories, comments, or information of other attendees is strictly prohibited.
7. Health and Wellbeing
7.1 The High Performance Reset provides education and strategies to enhance wellbeing and performance. It does not constitute counselling, therapy, medical advice, or treatment.
7.2 You are responsible for your own physical, emotional, and mental wellbeing during the program.
7.3 WPWI is not liable for any pre-existing conditions, injuries, or incidents that occur during participation, except as required by law.
8. Program Changes and Cancellations
8.1 WPWI reserves the right to modify or reschedule program dates, format, or delivery platform if necessary to ensure program quality.
8.2 In the unlikely event WPWI cancels the program entirely, a full refund will be issued.
8.3 WPWI is not liable for any indirect or consequential loss (including travel or time costs) arising from schedule or access changes.
9. Limitation of Liability
9.1 To the maximum extent permitted by law, WPWI disclaims all liability for any indirect, incidental, or consequential loss arising from participation in the program.
9.2 Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.
9.3 WPWI does not guarantee any specific results or outcomes from participation in The High Performance Reset. Your success depends on your own engagement, implementation, and personal circumstances. WPWI is not liable for any expected results not achieved at the completion of the program.
10. Governing Law
These Terms are governed by the laws of Queensland, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.